Refund policy
Return & Refund Policy
At Noble-T, each order is prepared with care. Because many of our products are custom-made or printed specifically for each customer, return eligibility depends on the type of product purchased.
Custom Orders
Custom shirts, personalized apparel, custom DTF transfers, and products created using customer-provided artwork are final sale and cannot be returned or exchanged due to sizing, color preference, change of mind, or customer ordering error.
Customers are responsible for reviewing all submitted names, wording, sizes, colors, images, and design details before placing an order.
Ready-Made Products
Unused and unworn ready-made apparel may be eligible for return within 14 days of delivery.
Items must be:
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Unworn and unused
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Unwashed
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Free of stains, odors, pet hair, or damage
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In the same condition in which they were received
Return shipping costs are the responsibility of the customer unless Noble-T made an error with the order.
Damaged, Defective, or Incorrect Orders
If your item arrives damaged, defective, or different from what you ordered due to an error by Noble-T, please contact us within 7 days of delivery.
Please include:
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Your order number
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A description of the issue
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Clear photos showing the item and problem
Once reviewed, Noble-T may provide a replacement, correction, store credit, or refund as appropriate.
DTF Transfers
DTF transfers are considered custom production items and are generally final sale.
Noble-T is not responsible for damage caused by improper storage, application, heat settings, pressing time, pressure, garment compatibility, or customer application error.
If a transfer arrives damaged or was produced incorrectly by Noble-T, please contact us within 7 days of delivery with photos.
Order Cancellations
Orders may only be canceled before production has started.
Once artwork preparation, printing, pressing, or other production has begun, the order cannot be canceled or refunded.
Refunds
Approved refunds will be issued to the original payment method. Original shipping charges are non-refundable unless the refund is due to an error by Noble-T.
Processing times for refunds may vary depending on your bank or payment provider.
Shipping Issues
Noble-T is not responsible for packages that are delayed due to the shipping carrier or for orders delivered to an incorrect address provided by the customer.
If an order is returned to Noble-T because an incorrect or incomplete address was provided, additional shipping charges may apply before the order is resent.
Contact Us
If you have an issue with your order, please contact Noble-T as soon as possible and include your order number and supporting photos when applicable.
We want every customer to receive the quality they expected and will work to resolve legitimate order issues fairly.